Redirecting a twilio task to a new TwiML after task/reservation timeout
问题 Currently using Twilio TaskRouter to build a telephony call center to route the calls. My target was: When a task kept pending for a certain time(i.e: no workers are available for reservation), redirect it to voicemail When a task is reserved but the the worker didn't response to it, redirect it to voicemail My Current Implementation was: Specify both task timeout and reservation timeout When task timeout / reservation timeout callback is triggered, query the Redirect Instruction reservation