twilio-flex

List my phone number inventory inside Twilio flex

故事扮演 提交于 2021-01-29 17:50:33
问题 I need to show a list of my purchased phone numbers inside my flex app in order to let the agent choose which number to call from. I've been checking both REST and flex/manager docs and I can't find a resource that let me request the list of purchased numbers. Edit after an answer: There's this REST API endpoint which may look like what I need: https://www.twilio.com/docs/phone-numbers/global-catalog/api/active-numbers curl -G https://preview.twilio.com/Numbers/ActiveNumbers

Cannot receive media attachment file in Twilio Flex

笑着哭i 提交于 2020-12-15 06:44:45
问题 Project description: Currently we have our customers using various chat platforms such as whatsapp , and slack where our contact center is forced to use the same. However, we would like to give Twilio flex platform to our contact service team so that they can reply messages coming from whatsapp, slack. Query regarding media messages: I use Javascript Client SDK for front end and connect Twilio Flex as an agent. Chat is working fine. I can send / Receive messages. But, when I send media files

Cannot receive media attachment file in Twilio Flex

这一生的挚爱 提交于 2020-12-15 06:44:31
问题 Project description: Currently we have our customers using various chat platforms such as whatsapp , and slack where our contact center is forced to use the same. However, we would like to give Twilio flex platform to our contact service team so that they can reply messages coming from whatsapp, slack. Query regarding media messages: I use Javascript Client SDK for front end and connect Twilio Flex as an agent. Chat is working fine. I can send / Receive messages. But, when I send media files

How do I send an incoming message to flex and also call a function? Connect 2 actions to 1 trigger

試著忘記壹切 提交于 2020-01-16 09:09:08
问题 Trying to connect 2 actions from 1 trigger in the message flow. I want to connect a function that will run after an incoming message arrives and also send this message to flex from their pre-made widget. I am using twilio message flow widgets and functions. 来源: https://stackoverflow.com/questions/58102014/how-do-i-send-an-incoming-message-to-flex-and-also-call-a-function-connect-2-ac