Cannot upload video to iTunesConnect: The frame rate of your app video preview is too high

Question

I made an App Store preview video using QuickTime player on OS X Yosemite.
When I try to upload the video to iTunesConnect, I get an error message:

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Answer 1

For Quicktime videos use this command line:

ffmpeg -r 30 -i 60fpsvideo.m4v 30fpsvideo.avi

Answer 2

I have followed the following steps :

/usr/bin/ruby -e "$(curl -fsSL https://raw.githubusercontent.com/Homebrew/install/master/install)"

then

brew install ffmpeg

then used the following command :

/usr/local/Cellar/ffmpeg/3.1.3/bin/ffmpeg -i SpeechToText_usage.mov  -qscale 0 -r 24 -y speechtotext_framerate_changed.mov

It worked well!

Answer 3

For Quicktime videos user this command, worked for me fine:

ffmpeg -i demo_app.mov -qscale 0 -r 24 -y -vf scale=1080:1920,setsar=1:1 app_preview.mov

Answer 4

Videos can be easily converted using ffmpeg, a handy tool that can be installed using homebrew.

ffmpeg -r 30 -i 60fpsvideo.m4v -vcodec copy -acodec copy 30fpsvideo.avi

Answer 5

I found out, that there is no possibility to edit the frame rate in the QuickTime Player.

I ended up downloading trial version of Final Cut Pro. In Final Cut Pro it's just a few clicks.