Is there a way to analyze Chromecast crashes?

点点圈 提交于 2019-12-01 12:28:59

We need to look at your log file to see what is causing the crash. It is relatively easy to do that but we need some help from your side.

  • First, open the Chromecast setup app on, say, your Android device and go to the settings for your device. You should see a check box that states something like: "Send Chromecast usage data and crash reports to Google". If it is not checked, make sure you check it and then wait 15 minutes or so and reboot your chromecast.

  • Try to recreate issue and as soon as it crashes and reboots itself, open the setup app again and select "Submit feedback report" from the overflow menu. You will see a new window on your phone and make sure you enter the following text in the text box there "crash-vmt". We will be using this text to search among the reports that we receive to identify your log.

After doing that, please let us know (add a comment here) so we can grab the log for further investigation.

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