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There has been an error processing your request, Error log record number

由 两盒软妹~` 提交于 2019-11-29 21:20:34
magento magento-1.7
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  • pls start or restart your apache and MySql in xaamp or WAMP. – Elangovan Feb 18 '16 at 6:14

11 Answers 11

91

Go to magento/var/report and open the file with the Error log record number name i.e 673618173351 in your case. In that file you can find the complete description of the error.

For log files like system.log and exception.log, go to magento/var/log/.

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  • Thanks. Updated my question with error. – Andrius Mar 18 '13 at 9:58
  • please refer this magentocommerce.com/boards/viewthread/57578 – sanji Mar 18 '13 at 10:11
  • 1) Open Magento root directory and create tmp folder. 2) Set directory permissions to 777 or 755 2) Open “lib/Zend/Cache/Backend/File.php“, and locate the following code protected $_options = array( ‘cache_dir’ => null, replace with protected $_options = array( ‘cache_dir’ => ‘tmp’, – sanji Mar 18 '13 at 10:13
  • Thanks. Now it works. The question would be is something went wrong for not creating default tmp folder? Or it should be like that? – Andrius Mar 18 '13 at 11:08
  • may be permission issue or magento version issue. You can magento log enable. go to System-> Configuration->ADVANCED->Developer->Log Settings , Enabled set as yes and give permission 755 for var/log/ folder. then its writes every logs to two file. Cheers – sanji Mar 18 '13 at 11:14
6

You can see the error information from:

Magento/var/report

Most of the time it is cause by broken database connection especially at local server, when one forget to start XAMPP or WAMPP server.

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  • I don't see a folder var. Ner – Ner Oct 29 '17 at 9:10
1

Do you have a "tmp" folder in your Magento installation directory? If not, make one and see if that helps!

EDIT: Failing that, check your upload_tmp_dir in php.ini - make sure it's set.

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  • I added tmp folder, but that didn't solve it. Also I don't see php.ini file. Where it should be located? I see only this one php.ini.sample. – Andrius Mar 18 '13 at 10:07
1

In my case this problem appears when magento updated automatically. I restored my back up and bingo it starts working properly.

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    1

    From your log file description, I see that you need to specify cache folder for your Magento site.

    Navigate to /lib/Zend/Cache/Backend/File.php, find

    'cache_dir' => null,

    and change it to

    'cache_dir' => tmp/,

    Remember to create tmp folder in your root folder of Magento to make it work.

    Reference source: https://magentoexplorer.com/how-to-fix-magento-500-internal-server-errors-in-magento-and-magento-2

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      1

      Rename pub/local.xml.sample into local.xml . then i will show you exactly error.

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        0

        Clear your cache and your website will be work well.

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          0

          Most of the time it is cause by broken database connection especially at local server, when one forget to start XAMPP or WAMPP server,

          solution -1 :- Rename pub/local.xml.sample into local.xml or pub/local.xml into local.xml.sample if this is not work try solution 2

          solution 2 :- go to php.ini file and increase max_execution time and fresh install magento confirm issue resolved

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            0

            A common solution is to upgrade magento setup by running this command

            php bin/magento setup:upgrade && php bin/magento setup:di:compile

            Otherwise just check var/report/{error number}

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              0

              I encountered a problem like this and it turns out that I accidentally changed the permission of the var/cache folder. Just delete the cache folder so magento could automatically create the folder with the right permissions.

              rm -rf root/var/cache
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                -2

                When magento mode is default it showws such error Change magento mode to developer with

                php bin/magento deploy:mode:set developer

                then check your error on your browser and resolve that

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