Google Play Store: users cant download app because of error df-dferh-01

走远了吗. 提交于 2019-12-12 04:59:53

问题


I'm getting a lot of emails from users that can't download my app in the Google Play Store. They all get "Error while retrieving information from server [df-dferh-01]".

I know that there are sometimes local issues with some devices that cause this but the users can download other apps, just not mine.

EDIT: This is not solvable by the downloader at all... This is an app wide problem.

How can I fix this?


回答1:


I just figured it out! There was a warning in the Google Developer Console...

My app uses some permissions that require an privacy policy. I failed to update my store page. This denied the download of the app!

--> Just provide a privacy policy!



来源:https://stackoverflow.com/questions/46265360/google-play-store-users-cant-download-app-because-of-error-df-dferh-01

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