Application rejected with the reason of lack of IPv6 support [closed]

吃可爱长大的小学妹 提交于 2019-12-06 03:48:16

Don't believe everything that a reviewer says. You might think that I'm, pardon me for my language, bull-shiting. I am not. They use an iPad to test an app unless it doesn't support such. I got two of my iPhone & iPad apps rejected for the exactly same reason. In the end, they were wrong. One app which keeps track of subway train arrivals connecting a remote server got rejected at the beginning of last Jan. for that reason. But they tested the app at 4 AM according to a screenshot they showed me. No subway is running at that time in my country. The app was working as expected. When I said that to the reviwer through the resolution board, he approved it in a matter of minutes. The other app, which uses the device camera, got rejected for the same reason some 10 days ago. But it doesn't even get on the Internet in the first place. So I was very suspicous. And I appealed. After talking to an appeal board person, it turned out that the app crashed on the iPad because of its support of the camera flash, which the iPad doesn't have.

So what should you do? Talk to the reviewer and ask for more information. So let me say again. Don't believe everything they say when they mention IPv6.

Sometimes apple is really behaves like strange, Nothing was there related to IPv6 support already as i have mentioned in question the network connectivity framework i used "NSURLConnection" supports the IPv6, Still why/how the reviewer raised that issue dont know, It wasted my lot of time, Yesterday i push the app to app store and today it is approved,

Whatever @EI Tomato told was right.

Happy Coding to all!!

I too got faced the same issue. I replied the review team to test the app build again and to provide me crash logs.

And withing a day, my app is approved for distribution.

So if anyone facing the same issue, make sure you test your app against IPv6 WiFi hotspot (Apple source).

If it worked with that environment, reply app review team to review again as it worked with the suggested environment. Most probably your app will get approved after that :)

Hope it might help someone. Upvote if it answered your issue. :)

Thanks to @El Tomato.

TL;DR

[Rejection reason from Apple for my case]

Guideline 2.1 - Performance - App Completeness

We discovered one or more bugs in your app when reviewed on iPad running iOS 11.2 on Wi-Fi connected to an IPv6 network.

Specifically, your app was unresponsive upon launch.

Please see attached screenshots for details.

[My reply to them]

The app (Binary (0.0.xxxxx)) is working fine in our iPad and iPhone running iOS 11.2.1.

... MY DETAILED EXPLANATION ON HOW I TESTED THE APP ...

Can you please review again with the Binary (0.0.xxxxx)?

Is it possible for us to get the crash log, if any?

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