WSO2 MDM Connection Failer

Question

Im trying to setup WSO2MDM on Nexus 07 tablet.

I have configured web based backend and its up and running. I followed the guide lines in documentation to set up Client mobile app on the tablet. (Already set the configuration according to steps on documentation and compiled it.)

But When I try to register using tablet it gives me an error saying "Authentication failed due to a connection failure do you want to try again?";

Please advise me how to sort this out.

Answer 1

What's the authentication parameters you tried? In a fresh pack, you may not have configured tenants. So your basic login parameters can be "admin", "admin" as the user name and password. That's basically the super admin's credentials.

First check whether you can enroll the device to that user. Then try with the new user you have created. Always keep the Domain field empty if you do not have a tenant set up. And if you are trying this setup in your local machine, make sure your device and server are in the same network. Android WIFI tethering may help you in that case.

Use this guide[1] when you are enrolling.

[1] - http://wso2.com/library/articles/2014/03/how-wso2-emm-addresses-the-android-challenge/

Thanks