servicenow-rest-api

ServiceNow API - Get required/mandatory fields and data

人盡茶涼 提交于 2020-01-24 00:24:28
问题 We are looking for a ServiceNow API to get all required/mandatory fields and its data, that a user has to provided before creating a new incident. Refer to this image: Example: required/mandatory fields --> [Category, Subcategory, Impact, Urgency, etc ...] Data of fields: Urgency --> [1: Critical, 2 - High, etc …] Category --> [Security, Repair, Remove, ….] 回答1: Normally this information is stored in the dictionary (right click field label -> dictionary). So you could a request to table sys