Why would html text sometimes appear garbled when viewing on Chrome or Safari on Windows?

Question

Occasionally users report that the text on https://squareup.com looks like gibberish (or garbled) to them… however we’ve been unable to reproduce this.

Users report

Answer 1

they probably have clear type turned off. http://www.microsoft.com/typography/cleartype/tuner/step1.aspx

Answer 2

It seems to me that the texts in question have text-shadow applied to them. This is pretty bleeding-edge, experimental, demanding, unreliable stuff, for little if any visual value (eg white shadows on a white background).

Answer 3

There is a simple answer to this - your css code is representated prior to your server side processing. I bet your using some type of css php or repository for serving up your style/css/markup/jquery or external source for that page.

I'd suggest you put in some wait states and checks for post process or check your ajax/xajax methods. :)

I hope that helps.