jfrog artifactory could not validate router error

Question

When I download, unpack and launch artifactory.sh I see the following error

2020-02-26T21:32:50.496Z [jfac ] [ERROR] [c1b4de79a3f11666] [.j.a.s.         


        

Answer 1

Alexey, Do you see any error in:

• tomcat localhost log - will be at var/log/tomcat
• router_service.log - will be at var/log
• access_service.log - will be at var/log

Potential issue may be -

• your box is not allowing localhost calls (due to some security set-up), or
• all dependent services are not starting for some other reason

Also - please check which script are you using, there is a new artifactory.sh script packed in app/bin folder, which should be used.

Answer 2

Alexey, I suspect ipv6 ip being picked up by the start-script, causing this.

Can you update your system.yaml (will be in var/etc/ folder) with the following and try?

shared:
    node:
        ip: <your ipv4 IP>

Answer 3

In my case, I had a similar error the moment i was trying to access artifactory. Logs of router-service:

[root@artifactory-master log]# tail -f router-service.log
2020-03-20T22:17:05.328Z [jfrou] [INFO ] [                ] [bootstrap.go:70               ] [main                ] - Router (jfrou) service initialization started. Version: 1.1.0 Revision: c2646fcb28e2d4ca095b07aacebe509d934cef77 PID: 19062 Home: /opt/jfrog/artifactory
2020-03-20T22:17:05.329Z [jfrou] [INFO ] [                ] [bootstrap.go:73               ] [main                ] - JFrog Router IP: ::1
2020-03-20T22:17:05.334Z [jfrou] [INFO ] [                ] [bootstrap.go:159              ] [main                ] - System configuration encryption report:
shared.newrelic.licenseKey: does not exist in the config file
shared.security.joinKeyFile: file '/opt/jfrog/artifactory/var/etc/security/join.key' - already encrypted
2020-03-20T22:17:05.336Z [jfrou] [INFO ] [                ] [bootstrap.go:78               ] [main                ] - JFrog Router Service ID: jfrou@01e3wgemz9esckmd8v48etdy18
2020-03-20T22:17:05.336Z [jfrou] [INFO ] [                ] [bootstrap.go:79               ] [main                ] - JFrog Router Node ID: artifactory-master
2020-03-20T22:17:07.354Z [jfrou] [INFO ] [                ] [config_holder.go:107          ] [main                ] - configuration update detected
2020-03-20T22:17:10.738Z [jfrou] [FATAL] [                ] [bootstrap.go:100              ] [main                ] - Cluster join: Failed joining the cluster; Error: Error response from service registry, status code: 400; message: Could not validate router Check-url: http://::1:8082/router/api/v1/system/ping; detail: I/O error on GET request for "http:///:1:8082/router/api/v1/system/ping": URI does not specify a valid host name: http:///:1:8082/router/api/v1/system/ping; nested exception is org.apache.http.client.ClientProtocolException: URI does not specify a valid host name: http:///:1:8082/router/api/v1/system/ping

To give you some context, i am running artifactory in a centos 8 VM and I'm accessing artifactory graphical interface via windows machine. That means, I am using a web browser (Chrome) to navigate to the artifactory instance.

For that, in the VM side i updated the files "hosts" and "hostname" (/etc/):

hosts:

127.0.0.1   localhost artifactory-master
::1         localhost artifactory-master

hostname:

artifactory-master

In the windows machine, i updated the hosts file located in "C:\Windows\System32\drivers\etc" with the VM host ip and hostname:

# localhost name resolution is handled within DNS itself.
#   127.0.0.1       localhost
#   ::1             localhost

192.100.100.10 artifactory-master

(in order to get the ip of the VM machine run the command ifconfig)

Then, I started artifactory by running the command:

service artifactory start

And tried to access artifactory in the browser unsucessfuly:

http://artifactory-master:8082/ui

I stopped the service and in order to accomplish my goal after some tryouts, I realized that I had to comment out the address "::1" in the "hosts" file (/etc/):

hosts:

127.0.0.1   localhost artifactory-master
#::1         localhost artifactory-master

Finally, I started the service again and i was able to access artifactory. Logs of router-service :

2020-03-24T23:02:17.219Z [jfrou] [INFO ] [                ] [bootstrap.go:70               ] [main                ] - Router (jfrou) service initialization started. Version: 1.1.0 Revision: c2646fcb28e2d4ca095b07aacebe509d934cef77 PID: 14542 Home: /opt/jfrog/artifactory
2020-03-24T23:02:17.220Z [jfrou] [INFO ] [                ] [bootstrap.go:73               ] [main                ] - JFrog Router IP: 127.0.0.1
2020-03-24T23:02:17.224Z [jfrou] [INFO ] [                ] [bootstrap.go:159              ] [main                ] - System configuration encryption report:
shared.newrelic.licenseKey: does not exist in the config file
shared.security.joinKeyFile: file '/opt/jfrog/artifactory/var/etc/security/join.key' - already encrypted
2020-03-24T23:02:17.227Z [jfrou] [INFO ] [                ] [bootstrap.go:78               ] [main                ] - JFrog Router Service ID: jfrou@01e3wgemz9esckmd8v48etdy18
2020-03-24T23:02:17.227Z [jfrou] [INFO ] [                ] [bootstrap.go:79               ] [main                ] - JFrog Router Node ID: artifactory-master
2020-03-24T23:02:19.572Z [jfrou] [INFO ] [                ] [config_holder.go:107          ] [main                ] - configuration update detected
2020-03-24T23:02:25.663Z [jfrou] [INFO ] [                ] [join_executor.go:180          ] [main                ] - Cluster join: Successfully joined the cluster
2020-03-24T23:02:25.813Z [jfrou] [INFO ] [                ] [registry_handler.go:89        ] [main                ] - the following services were registered automatically based on persisted data: jfac@01e3wgdn6q0gvj0czswc8k0gp8, jffe@000, jfmd@01e3wges9tvwawj403y5mxfjp7, jfrt@01e3wgfass87mh1nbcv5rv1t98
2020-03-24T23:02:25.984Z [jfrou] [INFO ] [                ] [main.go:36                    ] [main                ] - Router (jfrou) service initialization completed in 8.808 seconds. Listening on port: 8082
2020-03-24T23:03:01.281Z [jfrou] [INFO ] [7e7df2f621a4e1aa] [local_topology.go:212         ] [main                ] -
###############################################################
###   All services started successfully in 44.081 seconds   ###
###############################################################

PS: my artifactory version is the OSS 7.2.1