An SQL statement like:
select * from (
select \'000000000000\' as x from dual
union
select \'978123456789\' as x from dual
union
select \'B002AACD
Peter,
the behaviour of the sorting is regulated by the NLS_SORT session parameter, whereas the behaviour for comparisons is dependent upon the NLS_COMP parameter. You must have a mismatch.
I obtain the same result as you do with the following parameters:
SQL> SELECT *
2 FROM nls_session_parameters
3 WHERE parameter IN ('NLS_COMP', 'NLS_SORT');
PARAMETER VALUE
------------------------------ ----------------------------------------
NLS_SORT FRENCH
NLS_COMP BINARY
However when the two are matched the result is consistent:
SQL> alter session set nls_comp=LINGUISTIC;
Session altered
SQL> select * from (
2 select '000000000000' as x from dual
3 union
4 select '978123456789' as x from dual
5 union
6 select 'B002AACD0A' as x from dual
7 ) /*where x>'000000000000'*/ order by x;
X
------------
B002AACD0A
000000000000
978123456789
SQL> select * from (
2 select '000000000000' as x from dual
3 union
4 select '978123456789' as x from dual
5 union
6 select 'B002AACD0A' as x from dual
7 ) where x > '000000000000' order by x;
X
------------
978123456789