Google Cloud Console: cannot login to new WIndows VM instance

Question

I\'m using the Google Cloud Console to create a new Windows VM. I\'ve tried both Server 2008 and 2012. In either case I cannot log into the VM once it\'s up because it says

Answer 1

We recently changed the way users log into new Windows instances. All the details should be at https://cloud.google.com/compute/docs/operating-systems/windows#log_into_a_windows_virtual_machine but please let me walk you through the steps.

Once you created a new Windows instance in the Developers console, please go into the new instance details page:

and then click "Create or reset Windows password".

You can now choose a local Windows username in the dialog [by default, this is your gmail without "@gmail.com"]

Click "Set" and wait until the new password is displayed to you.

Hope this helps. --Alex

Answer 2

I just discovered this issue on a PC that was working fine yesterday. Ie yesterday I could reset the password, today I could not. This was running on Chrome. The issue was that you could click reset password, get to the dialog with the user, but selecting 'reset' just caused it to spin and spin. I solved it by closing the browser and reopening it. Or open in Firefox. This was on a brand new VM instance.

Answer 3

As Alex states, this is a browser issue. I was not able to see the "Create or reset Windows password" button using Firefox. I went into Chrome and followed his instructions, everything worked as expected and now I'm up and running via RDP.