OS: win 10 Node.js : v12.18.3 electron: v10.1.1
print version from js program: process.versions.node 12.16.3 process.versions.modules 82
install serialpor
i had the same problem. Finally, i can solve this with some steps. Here they are.
npm install --save-dev electron-rebuild
./node_modules/.bin/electron-rebuild
.\node_modules\.bin\electron-rebuild.cmd
"rebuild": "electron-rebuild -f -w serialport"
npm run rebuild
I hope it will help you. have a nice day.