FbChatBot mark message as Read

Question

i am developing fb chat bot, and i want to mark the message as read so that when the moderator of our fb page view the message part, they won\'t see so many unread messages even

Answer 1

Is this new feature of fb bot? Thanks btw! I will try to check this. Is there any side effects in Marking the message as done ???

To answer your question:

There are some bugs within the Inbox/Pages Manager mobile app. You won't see the messages in DONE folder if your admins are using Pages Manager mobile app for now.

I've reported the issue and working with them to solve it. However, you can still see those messages in DONE folder if you use a computer and go into your page's Inbox.

NOTE: It seems that messages moved to Inbox will be marked as seen (not bolded). This may be a little confusing if your admins don't mark each conversation as DONE after admin finishes conversation with the users.