I\'m not so new in CRM 2011, but I faced with one big problem... I found some solution on net that makes some scoring/ranking system in CRM. I was completely confused when I
The CRM solution you appear to be talking about is this
http://www.wave-access.com/Public_en/ms_crm_gamification_product.aspx
This is obviously unsupported. However they achieve it by adding a dummy button to the ribbon, specifically the Jewel Menu. This button command is linked to a JS function in a webresource. The button is always hidden but the JS file is always loaded.
It should be noted that your JS is loaded into Main.aspx (the root document) From there its a matter of injecting HTML elements or javascript into the desired frame. (Nav or Content)
Here is the RibbonDiffXML to add to a solution.
This goes in the root ImportExportXml element of the customizations.xml You may also need to add Application Ribbons as a solution component via the UI