How to avoid the mailto annoyance?

Question

I am working on a website and would like for my users to be able to give feedback as easily as possible. I know one way but I\'ve always hated it:

Answer 1

I would create a form that users can provide feedback in, and then have your server write this into a database. Writing to a DB is likely going to make it more efficient for you to wade through feedback. Having users fill a form instead of sending you free-form email also help you enforce some kind of structure on the feedback or the metadata associated with the feedback (bug/feature request/comments, etc).