I read about this on Tomcat guide here and some SO questions. And I think I\'m pretty much doing the same thing. But in some way cannot manage to succeed.
First of a
In your question, you state that the admin set the context as:
Based on the comments above, I would suggest trying to use the relative path of your application rather than the absolute path.
I tried this on my tomcat server with:
and that did the trick.
The Host element which contains the Context element does actually set some parameters that might also impact the context. If it's the default settings, then a relative context should simply point to the webapps folder. If it's been changed, the results may vary.