Recording a voicemail while in a Twilio Queue

Question

I\'m writing a call centre app using Twilio, and I\'ve run into a problem. The calls are received and put into a queue, while we find an agent to answer the call. Whilst t

Answer 1

I found a solution to this which doesn't mean anyone dropping out of the queue goes to voicemail, and it's to use the REST API to change the relevant call, dropping it from the queue and forwarding to another TWiML document which records your message.