Sync Redmine to another Redmine?

Question

Our company uses Redmine to track tech support issues, but sometimes these issues are escalated to the outsourced development team, who has their own Redmine.

Has an

Answer 1

I dont know if it is possible but if Email configuration is set in such a way that when an issue created/updated on first machine would be sent to the e-mail configuration setup in the second machine which receives the mail and generates/updates the issue on the second server.

You can refer this page to create issue using email settings

Also production server settings can be set to the following:

production:   email_delivery:
    delivery_method: :smtp
    smtp_settings:
      address: smtp.domain.com 
      port: 25
      domain: domain.com
      enable_starttls_auto: false  
      authentication: :login
      user_name: "redminesendreceive@domain.com"
      password: "password"

These settings are also in the above create issue using email settings link.