what is a baseline and what is a benchmark? what is the best definition for these and how do you baseline a set of numbers and benchmark another set?
Interesting definitions from SPR (Software Productivity Research)
Baseline and benchmark are similar but distinct activities.
Figuratively, a baseline is a "line in the sand" for an organization whereby it measures important performance characteristics for future reference.
This is not necessarily a "good" state", just a reference.
A benchmark is best understood by way of the original derivation of the word itself:
Tradesmen engaged in repetitive tasks, such as sawing lumber to consistent lengths, often placed notches on their workbenches to indicate placement of boards prior to cutting. Literally, a benchmark became a standard for comparison and an indicator of past success.
Basically: