Unable to Sign In to iTunes Connect: “Your Apple ID isn't enabled for iTunes Connect”

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轻奢々
轻奢々 2020-12-24 06:24

I am a member of my company\'s development team, with the role of Admin. I can access the Member Center of the team at https://developer.apple.com/

However, when I I

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  •  不知归路
    2020-12-24 07:03

    I had similar issues and I got quite a few random answers from iTunesConnect support until I managed to get an iTunes Connect supervisor.

    Here is what is happening:

    1. Your team iTunes Connect guy added you with an email address
    2. The aim is for that email address to be the iTunes Connect email and id
    3. You have never been created as an iTunesConnect user with this email
    4. When this email/id was added (someone filled the name and email in iTunesConnect) clicked 'Next', iTunes would have 'initialised' the account

    This 'initialise' is key:

    Apple DOES NOT know the user but they have enough details to set a skeleton account allowing the user to login.

    To turn this into a real/complete account, the user has to log in to appleid.apple.com, add birth date AND answer/set the security questions.

    Once that is done, the account will become a fully fledged account.

    Then, if you send an invite (and if they user did not give up and switched to Android), when he/she accepts/clicks on the invitation, they will be set up as expected.

    Good luck!

    p.s. I'm the iTunesConnect guy in my company...

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