Supported devices 0 on Google play

Question

I know similar question is posted here. I uploaded an app to Google Play Store but it is incompatible with all the devices. The app is actually a SignalR based chat applicat

Answer 1

We've had some success and been able to successfully integrate SignalR into our Android application and have an APK that operates correctly across multiple devices. However, whenever we attempt to upload our APK to the Play Store it always reports 0 Support Devices.

This number returns again if we remove the SignalR Java/Android Cient .JAR Files.

Through discussion with Google Play Support, we were able to get the following insight:

Thanks for your patience. My tools have confirmed that the issue is being caused by the following which are declared as native platforms: getLibs.ps1, getLibs.sh, gson-2.2.2.jar

While we are able to determine the permission or feature that is causing a compatibility conflict, we are unable to provide technical development support to explain why the conflict is occurring, or how to resolve the conflict. I'm sorry we can't provide a specific resolution.

The issue is definitely caused by using the libraries as native platforms.

Only a partial answer, but just want to share for anyone else that is facing this issue

We have been able to get the APK to generate once we use .AAR file, but then the SignalR Connection no longer works. Note sure how @Jhonny managed to get this working, but we have only been able to generate the one .AAR file (for android), but the general java module doesn't compile into .AAR.