What causes this error? “Runtime error 380: Invalid property value”

Question

we had developed an application using vb6.0 and SQL server 2000 a few years ago. recently, some of our customers tell us that while running the application, on some of comp

Answer 1

Looks like the answers above are for when you are writing and compiling a program, but I'm using a Vendor's software, Catalog.exe, part of the Voyager card catalog by "Ex Libris" and I'm getting the error as well:

catalog-error.png http://img805.imageshack.us/img805/8275/catalogerror.png

I have two Windows 7 32-bit machines. The newer one is giving me the error but on the older one it runs fine. I have done a lot of research with Google and here are some of the things I've found that people are saying related to this issue. Maybe one of these things will help fix the error for you, although they didn't work for me:

• An outdated or corrupt video card driver can cause Run-Time Error 380 (try updating)
• Restart in Safe Mode
• Run system file checker sfc /scannow
• Run the application as Administrator (right click, Run as Administrator)
• Get all the MS Windows and MS Office Updates
• Uninstall and reinstall the software
• Clean the registry with CCleaner to remove bad or null registry values
• Reinstall MS Office (or possibly install and older version?)
• (Re) install all the Microsoft VB6 runtime libraries, updates, and service packs
• (Re) install the "Microsoft Visual C++ Runtime Library"
• Configure Windows to use the decimal "." when displaying numbers. Select Start / Control Panel / Date, Time, Language, and Regional Options.

From what others are saying (like David M) I think it could be related to the MSVBM60.DLL library - but it appears that on both of my computers this file is the exact same (same version, size, date, etc).

Since that file wasn't different I tried to find what other (dll) files the application could be using, so I launched Process Explorer by Sysinternals and took a look at the application (it loads and then crashes when you tell it to "connect"), and the screenshots below are what I found.

screen1.png http://img195.imageshack.us/img195/2231/screen1oo.png

screen2.png http://img88.imageshack.us/img88/2153/screen2ao.png

Now, I'm not a Windows / VB programmer, just a power user, and so I'm about at the end of my knowledge for what to do. I've talked to the software vendor and they recommend reinstalling Windows. That will probably work, but it just bugs me that this program can run on Windows 7, but something on this particular system is causing errors. Finally, this is an image that has been deployed on multiple machines already and so while re-installing Windows once is not a big deal it would save me some serious time if I could figure out a fix or workaround.