I was trying to investigate java.lang.OutOfMemoryError: GC limit exceeded which occurs at high load of our web app deployed in tomcat. Heap size was set to 8GB
MAT does not display the unreachable objects by default.
You can enable the option by going to Preferences -> Memory Analyzer -> Keep Unreachable Objects. Load the heap again once the option is enabled.
It will show the complete heap once the option is enabled. Even I was in same situation and was not able to get much information online and my manager showed me the option.Hope it helps.