I can't add testers to iTunes Connect: Users and Roles → TestFlight Beta Testers → Internal

Question

I\'m a developer for a small company\'s team. I am trying to set up Apple\'s TestFlight service.

I have a Beta submitted for a new release. I have turned on TestFlig

Answer 1

Apple makes this process painfully un-obvious, but here are some steps that may help:

• Login to iTunes Connect and navigate to "Users & Roles > iTunes Connect Users"
• Click the + icon near the top to add a new user
• ADD THEM TO THE "TECHNICAL" ROLE!! This is the important part Apple fails to explain. If a user isn't assigned to the "Technical" role, their name won't appear in the list of users to select from under the "Users & Roles > TestFlight Beta Testers" section.
• The new user will receive an email invite. Prior to them accepting, you will not see their name under your list of users. Once they accept, their name will be listed.

• Navigate to "Users & Roles > TestFlight Beta Testers" check the box next to their name and click Save. -OR- Navigate back "Users & Roles > iTunes Connect Users" click on the new user's name and in the upper right corner, switch the "Internal Tester" toggle to ON.

• Navigate to "My Apps > (app name) > Pre-release > Internal Testers" check the box next to the new user's name and click "Invite"

NOTE: I could be wrong about this next part but in my experience, the new user will not receive an invite for a previous build. You must publish a new build after the new user is added. Only then will they receive the invite.