Visual Studio 2017 - How to fix error: We could not refresh the credentials for the account

Question

My email address has changed and now I can\'t log into Visual Studio 2017.

The error is \"We could not refresh the credentials for the account. Failed to refresh th

Answer 1

I had the problem of not being able to sign in to VS after not using unity for a long time and then updating everything. The way I solved it was to open VS and then click help. This opened the sign in box with 'Personalization Account'. I clicked 'Account options' under the afore mentioned heading, and changed the 'Embedded web browser' to 'System web browser' in the right window. This enabled me to log in via my Edge browser and everything worked fine.