Visual Studio 2017 - How to fix error: We could not refresh the credentials for the account

Question

My email address has changed and now I can\'t log into Visual Studio 2017.

The error is \"We could not refresh the credentials for the account. Failed to refresh th

Answer 1

• When an error occurs, Visual studio will log it's error messages in the following folder. Please check the logs located at

  %Temp%\servicehub\logs

• This can also be caused by network restrictions. Please disable your virus guard or firewall and check.