Visual Studio 2017 - How to fix error: We could not refresh the credentials for the account

Question

My email address has changed and now I can\'t log into Visual Studio 2017.

The error is \"We could not refresh the credentials for the account. Failed to refresh th

Answer 1

I have read dozens of posts on this topic discussing clearing out .IdentityService. I tried every variation of this solution that one might think of. None worked.

I ended up poking around and trying to manually login to my Microsoft account using Internet Explorer, but I could not connect to https://login.microsoftonline.com. I added the https://login.microsoftonline.com address to my Trusted Sites in Internet Options. Once I had done this, Visual Studio was able to connect to Microsoft and validate my account.