Our projects are usually structured:
/project-name
/src
/django-project-name
etc..
readme.md
requirements.txt
If I open /
I had an issue with PyCharm not finding the templates folder for an existing Django project. So I created a test project and saw that the template folder setting is only added when setting up the project (it should be in project-root/.idea/project-name.iml)
Copying the same setting and changing the folder to the correct one fixed the issue for me.