I met the same problem. I found the solution in the solution from kb.vmware.com.
It works for me by adding
usb.quirks.device0 = "0xvid:0xpid skip-refresh"
Detail as below:
To add quirks:
- Shut down the virtual machine and quit Workstation/Fusion.
Caution: Do not skip this step.
- Open the vmware.log file within the virtual machine bundle. For more information, see Locating a virtual machine bundle in VMware Workstation/Fusion (1007599).
- In the Filter box at the top of the Console window, enter the name of the device manufacturer.
For example, if you enter the name Apple, you see a line that looks similar to:
vmx | USB:
Found device [name:Apple\ IR\ Receiver vid:05ac pid:8240 path:13/7/2
speed:full family:hid]
The line has the name of the USB device and its vid and pid information. Make a note of the vid and pid values.
- Open the .vmx file using a text editor. For more information, see Editing the .vmx file for your Workstation/Fusion virtual machine (1014782).
- Add this line to the .vmx file, replacing vid and pid with the values noted in Step 2, each prefixed by the number 0 and the letter x .
usb.quirks.device0 = "0xvid:0xpid
skip-reset"
For example, for the Apple device found in step 2, this line is:
usb.quirks.device0 = "0x05ac:0x8240
skip-reset"
-
Save the .vmx file.
- Re-open Workstation/Fusion. The edited .vmx file is reloaded with the changes.
-
Start the virtual machine, and connect the device.
-
If the issue is not resolved, replace the quirks line added in Step 4 with one of these lines, in the order provided, and repeat Steps 5 to 8:
usb.quirks.device0 = "0xvid:0xpid skip-refresh"
usb.quirks.device0 = "0xvid:0xpid skip-setconfig"
usb.quirks.device0 = "0xvid:0xpid skip-reset, skip-refresh, skip-setconfig"
Notes:
-
Use one of these lines at a time. If one does not work, replace it with another one in the list. Do not add more than one of these in the .vmx file at a time.
- The last line uses all three quirks in combination. Use this only if the other three lines do not work.
Refer this to see in detail.