I am creating an Service Request Ticketing System using SharePoint 10 Lists functionality. I want to hide some form fields from the end user when completing the form but wan
I know you can create list views, wich are basically views from a MVC pattern that can represent an insance of a list. Wich in your case would be like, managers ticket list view and TI ticket list view. You should search on List Views for sharepoint. Hope this helps.