MSI Install Fails because “Another version of this product is already installed”

Question

We install an application (MSI) using MSIEXEC with the following command line option:

MsiExec.exe /x{code} /qn /liwearucmopvx+ C:\\Log\\UnInstall.tra
MsiExec         


        

Answer 1

Check out the MSDN Documentation on the Upgrade Table, basically you need to set the msidbUpgradeAttributesVersionMaxInclusive bit.

You don't state what you're using to build your installer, if you're using WiX 3.5 or later you can use MajorUpgrade/@AllowSameVersionUpgrades="yes" to take care of this for you.

Note that because MSI ignores the fourth product version field, setting this attribute to yes also allows downgrades when the first three product version fields are identical. For example, product version 1.0.0.1 will "upgrade" 1.0.0.2998 because they're seen as the same version (1.0.0). That could reintroduce serious bugs so the safest choice is to change the first three version fields and omit this attribute to get the default of no.

Note that instead of having to remember the package code (a real pain if you're using auto-generated package codes with Continuous Integration) the following VBScript will remove the package by name by searching the list of installed products and finding the package code itself.

Option Explicit
Dim productName, productCode, installer 
productName = "My Application"

Set installer = Wscript.CreateObject("WindowsInstaller.Installer")

For Each productCode In installer.Products
    If InStr(1, LCase(installer.ProductInfo(productCode, "ProductName")), LCase(productName)) Then Exit For
Next

If Not IsEmpty(productCode) Then    
    Dim WshShell, oExec
    Set WshShell = CreateObject("WScript.Shell")
    Set oExec = WshShell.Exec("msiexec /x " & productCode & " /qb /l*v ""%temp%\UninstallApp.log"" ")
End If