mcrypt_decrypt() error change key size

Question

mcrypt_decrypt(): Key of size 15 not supported by this algorithm. Only keys of sizes 16, 24 or 32 supported

How Can I fix this issue? my

Answer 1

I had this issue with OSTicket 1.6 ST (yes old version I know). Hosting company just went to PHP 5.6 and it broke the Mail Fetch for cron.php. I'm posting this hoping it helps others fix this issue faster.

You have to edit the file "include/class.misc.php".

Add the function "pad_key" provided in the answer authored by @troskater to the "include/class.misc.php" file and then on line 51 in the function "decrypt" change

return trim(mcrypt_decrypt(MCRYPT_RIJNDAEL_256, $salt,...

to instead use

return trim(mcrypt_decrypt(MCRYPT_RIJNDAEL_256, pad_key($salt),...