A few things came to mind:
The tables seemed geared to reporting, but not really running the business. I would think when a client signs up, there's essentially an order being placed for the client attending a list of sessions, and that order might be for multiple employees in one company. It would seem an "order" table would really be at the center of your system and driving your data capture and eventual reporting. (Compare the paper documents you've been using to run the business with your database design to see if there's a logical match.)
Companies often don't have divisions. Employees sometimes change divisions/departments, maybe even mid-session. Companies sometimes add/delete/rename divisions/departments. Make sure the possible realtime changing contents of your tables doesn't make subsequent reporting/grouping difficult. With so much contact data split over so many tables, you might have to enforce very strict data entry validation to keep your reports meaningful and inclusive. Eg, when a new client is added, making sure his company/division/department/city match the same values as his coworkers.
The "packs" concept isn't clear at all.
Since you indicate it's a small business, it would be surprising if performance would be an issue, considering the speed and capacity of current machines.
