It seems like the mailto links we\'re embedding in our website fail to do anything in Chrome, though they work in Firefox.
Simple example here: http://j
Another solution is to implement your own custom popup/form/user control that will be universally interpreted across all browsers.
Granted this will not leverage the "mailto" out of the box capabilities. It all depends on what availability adherence you are working against. Unfortunately for myself - the mailto needed to be available to everyone by default without "inconveniencing the client".
Your decision ultimately.