I received a crash report via AirBrake.io that isn\'t symbolicated. Since the crash report is not in exactly the same format as an Apple crashlog I can\'t just drop it on XC
First of all check if the dSYM is really the correct one for that app:
dwarfdump --uuid kidsapp.app/kidsapp
dwarfdump --uuid kidsapp.app.dSYM
Both should return the same result.
Next check if the dSYM has any valid content
dwarfdump --all kidsapp.app.dSYM
This should give at least some info, other than not found.
I guess that the dSYM is corrupt. In general you might want to use a crash reporter that gives you a full crash report with all threads and last exception backtrace information. I recommend using something based on PLCrashReporter, e.g. QuincyKit (Open Source SDK + Server + symbolication on your mac) or HockeyApp (Open Source SDK + Paid service + server side symbolication) (Note: I am one of the developers both!)