I have a strange problem which seems to have recently appeared. I used to be able to press the keyboard shortcut CTRL + M + O to \'collapse
I had the same problem. Bing Bar was installed but disabled in both FF and IE (FF had disabled it itself on security grounds, in IE I disabled it). I couldn't find any process specifically for the Bing Bar, but Ctrl + M stopped working if IE was running. Unistalled the Bing Bar and the problem went away. Thanks:)
Also, just to confirm it's not a Visual Studio issue - Ctrl + M stopped working in other programs too (at least SQL Navigator, which is quite an old program that I doubt is aware of and trying to use the Bing Bar - my guess is that it takes over Ctrl + M from everything).