How to debug w3wp clr.dll error

Question

My client has an ASP.NET application installed on two production servers (balanced with NLB, but that\'s irrelevant). Both servers crash every 3-4 hours with the following e

Answer 1

It looks like you have a StackOverflow Exception, which is caused by unbounded recursion (a function repeatedly calling itself, etc). This can't be caught by regular try/catch block. You can track the problem down using DebugDiag and WinDbg.

DebugDiag can be configured to generate a crash dump when the StackOverflowException occurs. Download at https://www.microsoft.com/en-us/download/details.aspx?id=49924.

1. Open DebugDiag and click Add Rule.
2. "Crash" should already be selected. Click Next.
3. Choose "A specific IIS web application pool" and click Next.
4. Select the application pool and click Next.
5. You should be on the Advanced Configuration Window. Click Exceptions under Advanced Settings.
6. Click Add Exception and choose Stack Overflow, with an Action Type of Full Userdump
7. Click OK and save and close out.

Next time a StackOverflowException occurs, you'll have a crash dump. Now to need to interpret the dump file.

Debugging tools for Windows is part of the Windows SDK and can be downloaded at http://msdn.microsoft.com/en-US/windows/hardware/gg463009/.

1. To use WinDbg, you'll need to get the symbols files. Download the symbol files and put them in a local folder.
2. Open up WinDbg. On the File menu, click Symbol File Path.
3. In the Symbol path box, the documentation says to type the following command: SRV*your local folder for symbols*http://msdl.microsoft.com/download/symbols, however I just put in the local folder for the symbols and it worked fine.
4. Exit out and open WinDbg again, and Open Crash Dump and locate the dump file that was created by DebugDiag.
5. In the command line, type .loadby sos clr
6. Now type !CLRStack

In the results, it should be clear what the problem is (you'll likely see a BUNCH of lines showing the function(s) that was repeatedly being called).