So the SMEs at my current place of employment want to try and disable the back button for certain pages. We have a page where the user makes some selections and submits the
What the users have figured out is that they don't have to enter a comment if they submit the information and go to the page with the comment and then hit the back button to return to the previous page.
Then they are probably also smart enough to type 'no comment' into the comments field.
You can try to force people to add comments, but you will probably just end up with bad unusable software, annoyed users, and still not get comments. This is usually a good time to take a step back and reconsider what you are doing from the users' point of view.