This looks like a problem of package installation to me. A troubleshooting list that comes to my mind:
Verify you installed the package.
If installed, verify that the files have been stored in the right directory (a directory accessible from your python interpreter (= in the PYTHONPATH, useful article here).
Verify permission on those files.
Restart your shell if you tried the import there.
Reboot your computer (ouch... it's 10 years since I started using GNU/Linux, but I still suffer from the bad memories of Windows! ;)