What instant messaging system would you use, to extend a website with a secure 1:1 chat with their customer services representative? [closed]
I need to implement a chat system for a website, so that customers of the can talk to their customer services representatives one-on-one online over the website. So what I need is a system which does: Shows a list of representatives in the browser, with status indicating if they're online or not Allows the user to open a chat with a representative; probably the user is presented with a new screen or pop-up where they can chat. The website is HTTP but the chat needs to be HTTPS therefore I guess having an overlay on the exitsing screen, to do the chat, e.g. like Facebook does it, isn't really