Voice message save in aws s3 bucket using Amazon Connect
问题 how to save voice message of customer number and store in an s3 bucket using aws connect. I made a contact workflow but I am not understanding how to save voice message to s3 bucket? 回答1: The recording in S3 is only starting when an agent is taking the call. Currently, there is no direct voice mail feature in Amazon connect. You can forward the call to a service that allows it, such as Twillio. 回答2: As soon as you enabled Voice Recording all recordings are placed automatically in the bucket